Full chairs, fewer missed slots, zero manual calls.
Your front desk should focus on patients in the office, not calling reminders all morning. Automate every reminder and fill cancellations from your waitlist.
The problem
Dental no-shows cost the average practice $50,000–$200,000 per year in lost chair time. Front desk staff spend 1–2 hours daily on reminder calls — time that could go toward check-in, treatment plan presentation, or billing. Last-minute cancellations leave gaps that are hard to fill manually.
How it works
We connect to your practice management software (Dentrix, Eaglesoft, Open Dental) and build a multi-step reminder sequence: a 48-hour text + email, a 24-hour confirmation request with a one-tap confirm/reschedule, and a 2-hour same-day reminder. If a patient cancels, the system pings your waitlist automatically and offers the slot to the next patient.
What you get
Practice management integration
Connects to Dentrix, Eaglesoft, Open Dental, Curve, and any system with API access.
3-step reminder sequence
48h text, 24h confirm request, 2h day-of reminder — automatically timed.
One-tap confirm & reschedule
Patient confirms or reschedules with one tap in the text — no app download required.
Waitlist auto-fill
Cancellation triggers an immediate waitlist offer to the next eligible patient.
HIPAA-compliant messaging
All messages are sent through compliant channels with audit logs retained per regulations.
Post-visit care instructions
Automated post-visit instructions and review request based on procedure type.
Common questions
Is the messaging HIPAA compliant?
Yes. All messages are sent through a HIPAA-eligible gateway with BAA available. Message content can be templated to avoid PHI in unencrypted texts.
What if a patient doesn't respond?
Non-responders get a voice call from an automated system at the 24-hour mark as a final fallback.
Can it remind patients about overdue recall appointments?
Yes — we can add a recall reminder workflow for patients overdue for 6-month cleaning or hygiene visits.
Reduce your no-shows by 78% this month
Tell us about your business and we\'ll scope this for you — no commitment required.
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