Stop chasing pay stubs. Collect every document automatically.
Mortgage brokers spend 30–50% of their time chasing borrowers for documents. Automate collection, reminders, and lender submission so you close more loans in less time.
The problem
The average mortgage file requires 40–60 documents from multiple parties — borrowers, co-borrowers, employers, and accountants. Chasing each one by email and text consumes a loan officer's day. Missing or incomplete documents delay closing, damage lender relationships, and cost the borrower their rate lock.
How it works
When a loan is opened, the system generates a personalized document checklist for the borrower. They receive a secure upload link via SMS and email. Each document category shows as "needed," "received," or "accepted." Automated reminders go out for outstanding items daily, then twice daily in the final week. When all documents are received, the lender package auto-assembles for submission.
What you get
Borrower document portal
Secure, mobile-friendly upload portal with item-by-item checklist and progress bar.
Dynamic document checklists
Checklist auto-configured by loan type (conventional, FHA, VA, jumbo) and borrower profile.
Automated reminder sequences
Daily reminders for open items; escalates to twice daily in the final 5 days before closing.
Co-borrower & employer portals
Separate upload links for co-borrowers, CPAs, and HR departments for VOE and tax docs.
Lender package assembly
When complete, documents automatically organized and named per lender requirements for submission.
LOS integration
Syncs document status with Encompass, Calyx Point, or your loan origination system.
Common questions
Is the portal secure enough for financial documents?
Yes — 256-bit encryption, SOC 2-aligned storage, and GLBA-compliant data handling.
Can it handle purchase and refinance loans with different document lists?
Yes — document checklists are templated by loan purpose and auto-configured at case creation.
What if a borrower uploads the wrong document?
Loan officers can reject a document and the borrower receives an automated notification with re-upload instructions.
Close loans faster by automating document collection
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