5-star reviews come from 5-star communication. Automate it.
STR hosts who respond within 5 minutes rank higher and earn more. Automate every guest touchpoint — from booking to checkout — across every platform.
The problem
Short-term rental hosts spend 30–60 minutes per booking on messaging: confirming reservations, sending check-in codes, answering "what's the WiFi password?" for the 80th time, and reminding guests about checkout. As the portfolio grows, this doesn't scale. Delays hurt Superhost status and reviews.
How it works
We connect to your property management software (Hospitable, Guesty, OwnerRez, or direct Airbnb API) and build a message sequence for every booking trigger: instant booking confirmation, pre-arrival guide 3 days out, check-in instructions on the morning of arrival, mid-stay check-in, checkout reminder the night before, and a review request 2 hours after checkout.
What you get
Full-stay message sequence
Booking confirmed → pre-arrival → check-in codes → mid-stay → checkout → review request.
Dynamic check-in instructions
Property-specific WiFi, lock codes, and house rules injected from your property database.
Smart Q&A responder
Common questions (parking, WiFi, early check-in) answered automatically from a FAQ library.
Multi-platform support
Works across Airbnb, Vrbo, Booking.com, and direct-book reservations from one system.
Review request timing
Post-checkout review request sent 2h after departure — within Airbnb's highest-response window.
Upsell messages
Early check-in, late checkout, mid-stay restocking, and local experience offers sent at optimal timing.
Common questions
Does this work if I manage properties for other owners?
Yes — multi-property, multi-owner setups are supported with property-specific message templates.
Can I still send manual messages when needed?
Yes — all automated messages can be overridden or supplemented with manual replies at any time.
Will guests know it's automated?
Messages are written in your voice and sound personal. Most guests never suspect automation.
Automate every guest message from booking to review
Tell us about your business and we\'ll scope this for you — no commitment required.
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